What is PMS and 5 best PMS in 2025

A PMS streamlines everything, from operations to guest experience. It is beneficial in automating manual tasks and better managing and distributing inventories. It is cloud-based, so one does not need to download software.

In 2025, Indian hoteliers have been seeking cloud-based PMS solutions to be a strong contender in the crowd. Let’s find out which PMS platforms are at the top – 

  1. Mews – A software designed to comprehend and automate hospitality operations and enhance guest experiences. It is suitable for tech-forward and modern hotels. It efficiently supports self-check-ins, keyless entry, housekeeping & front office operations. However, it might lack a channel manager. 
  2. OPERA by Oracle – A PMS with cloud-based and mobile responsiveness designed to streamline operations and distribution of large hotels. Global hotel chains and casinos rely upon this for property management. This might be an expensive affair. 
  3. Cloudbeds, also known as MyFrontDesk, allow hotels to manage their day-to-day operations. It is suitable for small—to medium-sized hotels, hostels, or short-term rental properties. It has extensive functionality, easy navigation, and multiple integration options, but prices might be high for small hotels. Customer support is slow, and properties might face issues with group bookings. 
  4. WebRezPro – It is known for its management capabilities and reservation tracking. It can cater to all types of hospitality and streamline their operations. Customer service is good, and multiple integrations can also be supported but the mobile responsiveness needs improvement. Also, there are limited customised options along with complex navigation. 
  5. RoomRaccoon – It has an integrated booking engine, revenue management, housekeeping management, and payment processing and is cloud-based & mobile-friendly. It is an all-in-one solution for boutique hotels with affordable pricing, seamless integration and strong customer support. However, occasional integration issues might be encountered with add-on costs. 

Here are the top PMS for the Indian hospitality business – choosing the right PMS is on the hotel’s operational needs, budget & other prerequisites. Evaluate features before deciding to better align them with your business goals.